Engagement Model
We view our role as an extension of your operations, closely integrated with your vision and processes. Our solutions are results-based, emphasizing measureable ROI and long-term sustainability.
Our engagement model applies industry standards, refined by hands-on experience delivering to Fortune 1000 companies:
- PTSOL™ Global Team Delivery Models:
- Full Onsite / ‘Insourced’ – PTSOL™ teams execute end-to-end delivery on customer premises
- Offsite – Project is executed at PTSOL™’s US-based facilities
- Offshore – Project leverage cost effectiveness with part of all of the team based offshore
- Blended – Onsite resources ensure seamless communication and strategic alignment with offshore execution
- Agile, scrum, and waterfall methodologies tailored to customer preferences and processes
- Based on ISO-approved Quality Management System (QMS)
- End to End Responsibility
Elements of a typical PTSOL™ engagement model include the following:
- Highly customizable per customer needs
- Engagement model dictated by customer goals
- Establish SLAs, deliverables and governance process
- Set-up on-site team, communications structure and environment
- Capture and document customer requirements
- Ramp up off-shore team
- Knowledge transfer
- Regular delivery and customer sign-off
- On-going training and support
- Steering committee performance and process reviews