Opportunities | EAMbrace®

A professional client facing position, the Implementation Specialist is responsible for a range of implementation activities designed to achieve a high level of client service and satisfaction during their implementation of EAMbrace®. The position is primarily responsible for training the client/end user on system setup, system administration, and all aspects of the EAMbrace®. The position will also work directly with the clients to assist with data migration. The position will also be required to provide post live support to the client during a transition to traditional support period.

Implementation activities (Map client processes to EAMbrace) (End to End Implementation activities)
User Training and end user support on applications
Pre-sales support, Technical demonstration of software product
Documentation

Should have 4 to 6 years of ERP or Business/Finance application implementation experience
Actively participate in user requirements sessions to better understand and formulate requirements into design/solution documentation
Have hands on experience on Documentation and change management
Should have working experience on databases like SQL/Oracle though not mandatory
Support the analysis and delivery of EAMbrace® implementations that reflect an in-depth understanding of the client’s requirements
Closely work with functional & technical colleagues to deliver the implementation, offering transparency and timely follow through
May assist with scoping data migration, integrations and interfaces Qualifications
4-6 years of demonstrated project management, professional services, software implementation, or consulting experience
Demonstrated data analysis and summarization experience
Demonstrated advanced troubleshooting skills, particularly to resolve application issues
Should be good in written and spoken English
Client Interaction skills and ability to convince clients
Good knowledge of MS Office
Should be willing to travel for project implementation nationally or globally